Accessibility statement

Standards and legislation

The site is built to meet the requirements below. Where they differ, we implement the strictest of them — WCAG 2.2 level AA.

Israel

• Equal Rights for Persons with Disabilities Law 5758-1998 — the general duty to provide an accessible service and not to discriminate.
• Equal Rights for Persons with Disabilities (Accessibility Adjustments for a Service) Regulations 5773-2013 — in particular regulation 35, which applies to internet services and requires the website to conform to the standard, an accessibility statement to be published, and an accessibility coordinator to be appointed (regulation 91) where the obligation applies.
• Israeli Standard IS 5568, "Web content accessibility guidelines" — the national standard that adopts WCAG 2.0 level AA as the binding baseline.
• Alternative-format information duties — you are entitled to receive information we publish in an accessible alternative format on request.

European Union

• Directive (EU) 2019/882 on accessibility requirements for products and services — the European Accessibility Act (EAA), applicable to consumer-facing services in the Union from 28 June 2025, including e-commerce.
• EN 301 549 V3.2.1 — the European harmonised standard for ICT accessibility requirements, which references WCAG 2.1 level AA.
• Directive (EU) 2016/2102 — accessibility of public sector bodies' websites and apps; relevant to our public-sector customers when outputs are embedded in their sites.

United States

• Americans with Disabilities Act (ADA) — Titles II and III, including the 2024 Department of Justice rule applying WCAG 2.1 level AA to public entities.
• Section 508 of the Rehabilitation Act (36 CFR Part 1194) — applies when the service is procured by a federal agency; its requirements incorporate WCAG 2.0 level AA.
• Section 504 — recipients of federal funding.

Conformance status

The site is substantially conformant with WCAG 2.2 level AA, which also meets IS 5568 (WCAG 2.0 AA) and EN 301 549 (WCAG 2.1 AA), both subsets of the same standard. "Substantially conformant" means we know of no non-conformance other than the items listed under limitations below.

The assessment was a self-evaluation by the development team on 2026-10-18, combining manual inspection, keyboard testing and screen-reader testing. An external audit by a certified accessibility consultant has not yet been completed — its date and findings will be added to this page once it is.

Measures taken

Structure and navigation

• Semantic landmarks (header, nav, main, footer) and a correct heading hierarchy.
• Skip links to the content and to the menu at the start of every page.
• The current page is marked with aria-current, and navigation is consistent across pages (WCAG 3.2.3).
• Breadcrumbs and an on-page table of contents for long pages.
• Help channels appear in the same place on every page (WCAG 2.2, 3.2.6).

Keyboard and focus

• Every action can be completed with the keyboard alone, with no focus traps.
• A clear, high-contrast focus indicator that sticky elements do not obscure (WCAG 2.2, 2.4.11).
• No single-character shortcuts that could fire by accident (Alt+0 opens the settings panel and is a combination).
• A target area of at least 24 by 24 pixels for every interactive element (WCAG 2.2, 2.5.8).
• Dragging a file onto the upload area is only an alternative; ordinary file selection is always available (WCAG 2.2, 2.5.7).

Presentation and readability

• A contrast ratio of at least 4.5:1 for body text and 3:1 for large text and user-interface components, in every colour scheme.
• The page stays usable at 400% zoom and at 320 pixels wide, with no horizontal scrolling (WCAG 1.4.10).
• Information is never conveyed by colour alone: every status also has text and a symbol.
• Support for the operating system's prefers-reduced-motion and prefers-contrast settings.
• Text spacing can be increased without losing content (WCAG 1.4.12).

Forms and the upload flow

• Every field has a persistent, associated label; required fields are marked in text, not only with an asterisk.
• Errors appear in text beside the field and in an error summary at the top of the form, each linking to its field (WCAG 3.3.1, 3.3.3).
• Upload and analysis progress is announced in a live region without stealing focus.
• No automatic page refresh and no time limit on completing a form (WCAG 2.2.1).
• No CAPTCHA at any point — cognitive puzzles are an accessibility barrier (WCAG 2.2, 3.3.8).
• You are never asked to re-enter the same information within one process (WCAG 2.2, 3.3.7).

Content

• Page language and writing direction are declared in the HTML, and the whole site exists in both Hebrew and English.
• Every meaningful image has a text alternative; diagrams are accompanied by an equivalent data table.
• Data tables have row and column headers and a descriptive caption.
• Link text makes its destination clear out of context.

The accessibility settings panel

At the top of every page there is an "Accessibility settings" button (shortcut: Alt+0) that opens a dialog with options for larger text, colour schemes including high contrast, underlined links, a readable font, increased spacing, reduced animation, an enhanced focus indicator and a large pointer. Preferences are saved in your browser only (localStorage), are never sent to the server and are not a cookie.

Important: this dialog is a convenience layer. The site is accessible without it and without JavaScript. We do not use an accessibility "overlay" that tries to repair an inaccessible site at runtime — such tools do not deliver conformance and can interfere with assistive technology.

How the site was tested

• Automated structural checks on every page: exactly one main heading, landmarks, skip links, declared language and direction, a label for every form control, a text alternative for every image, and captions and headers for every table.
• Contrast ratios computed for every piece of text against its actual background, in all three colour schemes (light, dark and high contrast).
• Layout checked at 320 pixels wide and when zoomed, with no horizontal scrolling.
• Target size checked for every interactive control (at least 24 by 24 pixels).
• Keyboard navigation and focus order, including opening the settings dialog, its focus trap and closing it with Escape.
• Testing with JavaScript disabled.
• Not yet carried out: manual testing with screen readers (NVDA, JAWS, VoiceOver) and a review by a certified accessibility consultant. Both are planned, and their findings will be added to this page.

Known limitations and alternatives

The HTML report produced by the analysis engine

The report is produced by the processing engine and does not follow this site's design or accessibility settings. It contains images and diagrams, some without a full text alternative. Alternative: all numeric data is also available in an accessible table on the results page and in the JSON and CSV files, and we will produce the report's content as accessible text on request.

The floor plan (SVG, DXF) and the voxel grid (PLY)

These are engineering data files intended for CAD software and are not a textual medium by nature. Alternative: the dimensions, room labels and opening schedule are available as tables and CSV files that any screen reader can read.

Third-party content

The payment page is provided by the payment gateway PayPlus, and its accessibility is determined by them rather than by us. We have asked them for their accessibility statement and will link it here once we have it. Alternative: you can always ask for an invoice for bank transfer, or pay by telephone, directly from the results page and without having to explain why.

Run log files

The run log is raw technical output in English only. It is presented in a keyboard-scrollable region, but is not translated. Alternative: the run status and any errors are described in plain language at the top of the status page.

Accessibility beyond the website

The service is delivered entirely online and no physical visit is needed. You can contact us by email, telephone or post, and we reply through whichever channel suits you. Documents we send (quotations, invoices) will be provided in an accessible format on request. Our offices do not receive visitors, and no part of the service requires you to travel anywhere.

Feedback, complaints and enforcement

If you run into a barrier, a fault or content that is not accessible, we want to know. A description of the problem, the page address and the assistive technology you were using will help us act quickly.

Accessibility coordinator

[accessibility coordinator TO COMPLETE]

Email

accessibility@definiline.example

Telephone

+972-0-000-0000

Postal address

[registered address TO COMPLETE]

Response time

Acknowledgement within two business days and a substantive reply within 14 days.

If our answer is not satisfactory

• Israel: you may contact the Commission for Equal Rights of Persons with Disabilities at the Ministry of Justice.
• European Union: you may contact the national enforcement authority designated under the European Accessibility Act in your country.
• United States: you may file a complaint with the Civil Rights Division of the Department of Justice under the ADA.